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Terms and Conditions

Last Updated: January 17, 2026

Welcome to Pozi ("Pozi," "we," "us," or "our"). By accessing or using the Pozi mobile application, website, or services (collectively, the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, do not use the Service.

1. Not Medical or Mental Health Care

Pozi is not a medical, psychological, psychiatric, or healthcare service.

Pozi does not provide medical advice, mental health treatment, diagnosis, therapy, counseling, or crisis intervention. Any content, conversations, messages, insights, or responses generated by Pozi are provided for general wellness, educational, and self-improvement purposes only.

Pozi is not a substitute for professional mental health care, medical advice, diagnosis, or treatment.

Always seek the advice of a qualified physician, therapist, psychologist, psychiatrist, or other licensed healthcare provider regarding any mental health or medical condition.

2. No Emergency or Crisis Support

Pozi is not designed for emergency use and does not provide crisis support.

If you are experiencing:

  • Suicidal thoughts
  • Self-harm urges
  • Thoughts of harming others
  • Severe emotional distress
  • Any mental health emergency

Do not use Pozi.

Instead, immediately contact:

  • 911 (or your local emergency number)
  • 988 Suicide & Crisis Lifeline (U.S.)
  • Your local emergency services or mental health professional

You acknowledge that Pozi has no ability to monitor, intervene, or respond to emergencies in real time.

3. User Responsibility

You acknowledge and agree that:

  • You are solely responsible for your mental, emotional, and physical well-being
  • Your use of Pozi is voluntary
  • You assume full responsibility for decisions, actions, and outcomes resulting from your use of the Service

Pozi does not control, verify, or guarantee the accuracy, completeness, or appropriateness of any content generated through the Service.

4. AI-Generated Content Disclaimer

Pozi uses artificial intelligence to generate responses.

AI-generated content:

  • May be inaccurate, incomplete, or inappropriate
  • Is not tailored medical or psychological advice
  • Should not be relied upon as factual, clinical, or professional guidance

You agree not to rely on Pozi for decisions involving health, safety, legal matters, or life-altering choices.

5. Limitation of Liability

To the maximum extent permitted by law:

Pozi, its founders, owners, employees, contractors, affiliates, and licensors shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to:

  • Emotional distress
  • Mental anguish
  • Personal injury
  • Loss of data
  • Loss of profits
  • Loss of goodwill

Arising out of or related to your use of, or inability to use, the Service.

If liability is found, Pozi's total liability shall not exceed the amount you paid to Pozi in the preceding 12 months, or $100 USD, whichever is less.

6. Assumption of Risk

You acknowledge that discussions related to emotions, thoughts, anxiety, stress, or personal challenges involve inherent risks.

By using Pozi, you knowingly and voluntarily assume all risks associated with such discussions.

7. Indemnification

You agree to indemnify, defend, and hold harmless Pozi and its affiliates from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your reliance on any content generated by Pozi

8. No Guarantees

Pozi makes no guarantees regarding:

  • Emotional improvement
  • Mental health outcomes
  • Anxiety reduction
  • Confidence gains
  • Accuracy of responses

Individual results will vary.

9. Age Requirement

Pozi is intended for users 18 years of age or older. By using the Service, you confirm that you meet this requirement.

10. Termination

We reserve the right to suspend or terminate access to the Service at any time, without notice, for any reason, including misuse or violation of these Terms.

11. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Georgia, without regard to conflict-of-law principles.

12. Contact Information

If you have questions about these Terms, contact us at: support@pozi.app