Frequently Asked Questions

Q: What is Pozi and how does it work?

Pozi is an AI-powered CBT journal that rewires your brain for positivity in just 5 minutes a day. It guides you through 5 daily CBT goals — morning gratitude, pre-lunch cognitive restructuring (identify, challenge, and rewrite negative thoughts), afternoon self-compassion, evening gratitude, and a free-form daily journal with personalized AI reflections. The AI learns how you think to provide increasingly personalized support — not generic advice.

Q: How do I get started with Pozi?

Getting started is easy! Download Pozi from the App Store, create your account, and complete a brief onboarding where you'll tell us about your goals. Then you'll receive your first daily journal goal. Most users complete their first full day of check-ins within 24 hours of downloading.

Q: Is Pozi available on Android?

Pozi is currently available exclusively on iOS (iPhone and iPad). We're actively working on an Android version and will announce its release on our Instagram and TikTok accounts. Sign up for our email list to be notified when the Android version launches.

Q: Do I need any prior experience with meditation or journaling?

No prior experience is needed. Pozi is designed to be accessible for complete beginners. Our guided goals make it easy to start, and the AI adapts to your comfort level. Whether you've never journaled before or you're an experienced meditator, Pozi meets you where you are.

Q: What makes Pozi different from other mental wellness apps?

Unlike generic meditation apps, Pozi uses advanced AI to personalize every interaction. It learns from your journal entries, remembers your challenges, and adapts its CBT-based goals to your specific life situation. Instead of one-size-fits-all content, you get support that feels like it was written just for you. Pozi focuses on cognitive behavioral therapy (CBT) techniques — cognitive restructuring, self-compassion exercises, and gratitude practice — which research shows creates lasting change in thinking patterns.

Q: How does the AI personalization work?

Pozi's AI analyzes your journal entries to understand your patterns, challenges, and goals. Over time, it learns what resonates with you, what times of day are hardest, and what techniques help most. This means your goals become more relevant and effective the more you use the app. The AI never shares your data with third parties — personalization happens entirely within your private experience.

Q: Can I chat with Pozi anytime, or only during scheduled check-ins?

You can chat with Pozi 24/7! While the 5 daily goals provide structure, the AI chat feature is always available when you need support. Feeling anxious at 2 AM? Having a panic attack? Pozi is there to help you identify cognitive distortions, challenge negative thoughts, and find your calm with CBT-inspired techniques and compassionate support.

Q: What are the 5 daily goals?

The 5 daily goals are: (1) Morning Gratitude — start your day by noting 2-3 things you're thankful for; (2) Pre-Lunch Reset — identify a negative thought, challenge whether it's really true, and rewrite it into something more balanced (a core CBT technique called cognitive restructuring); (3) Afternoon Boost — practice self-kindness by celebrating something you did well and speaking to yourself like you would a good friend; (4) Evening Gratitude — acknowledge three good things that happened; (5) Daily Journal — free-write about anything on your mind and get a personalized AI reflection from Pozi. Each takes 1-2 minutes, totaling less than 5 minutes per day.

Q: Can I customize when I receive notifications?

Yes! You can fully customize notification times for each of your daily goals. Set them to match your schedule — whether you wake up at 5 AM or noon. You can also enable or disable individual reminders if you want to focus on specific practices.

Q: Does Pozi actually work for anxiety and depression?

Pozi is built on evidence-based techniques from cognitive behavioral therapy (CBT), including gratitude journaling, cognitive restructuring, and self-compassion exercises — all supported by peer-reviewed research. A meta-analysis published in Current Psychiatry Reports (https://pmc.ncbi.nlm.nih.gov/articles/PMC9834105/) found CBT to be a moderately to highly effective treatment for anxiety disorders. Harvard Health research (https://www.health.harvard.edu/blog/gratitude-enhances-health-brings-happiness-and-may-even-lengthen-lives-202409113071) has shown that gratitude practice enhances health and well-being. And a study published in Translational Psychiatry (https://www.nature.com/articles/tp2015218) demonstrated that CBT can produce measurable neuroplastic changes in brain structure and function. Pozi makes it easy to practice these techniques daily, though individual results vary. Pozi is a wellness tool and not a substitute for professional treatment.

Question 1

What is Pozi and how does it work?

Question 2

How do I get started with Pozi?

Question 3

Is Pozi available on Android?

Question 4

Do I need any prior experience with meditation or journaling?

Question 5

What makes Pozi different from other mental wellness apps?

Question 6

How does the AI personalization work?

Question 7

Can I chat with Pozi anytime, or only during scheduled check-ins?

Question 8

What are the 5 daily goals?

Question 9

Can I customize when I receive notifications?

Question 10

Does Pozi actually work for anxiety and depression?

Question 11

How long until I start seeing results?

Question 12

Is Pozi a replacement for therapy?

Question 13

What is cognitive reframing and why is it effective?

Question 14

How much does Pozi cost?

Question 15

Can I cancel anytime?

Question 16

How do I cancel my subscription?

Question 17

Do you offer refunds?

Question 18

Is my data private and secure?

Question 19

Can anyone else see my journal?

Question 20

How do I delete my data?

Question 21

Does Pozi comply with HIPAA?

Question 22

What devices does Pozi support?

Question 23

The app isn't sending me notifications. How do I fix this?

Question 24

How do I contact support?

Question 25

I found a bug. How do I report it?

Question 26

What should I do if I'm in crisis?

Question 27

Does Pozi provide medical advice?

Question 28

Can I use Pozi alongside therapy?